2312 W. Montgomery Ave
Philadelphia, PA 19121
Phone: 215-763-8919
Fax: 877-412-3703

Who You Should Call First

It really depends on how and where the death occurred. Where a death has been anticipated, call your attending physician.

If the death is unexpected, call emergency services first. If there are no emergency services or doctor available in your area, or you are concerned or uncertain about the circumstances surrounding a death, contact your local coroner’s office or the Office of the Chief Coroner.

The other first calls you should make include:

1. The funeral home
2. Immediate family members
3. Employers
4. Your Pastor
5. Your close friends

When you think about it, these calls are being made for two distinct reasons:

  • To notify the authorities and obtain assistance in dealing with the body
  • To notify the social circle, and gather family and friends together for support

Naturally the first of those reasons takes priority, because it is your responsibility to care for your loved one. In fact, we think of this as one of the final acts of love that you can take. Placing their body in the care of professionals can be a relief, and will give you the space to make those calls involved in the second category of outreach: the purely social notifications that will surround you with support.

The death of a loved one can make us feel numb and ineffective. If this is the case for you, and you'd like additional advice about who to call, and when, reach out to us. We’ll be pleased to be your ally during this difficult time.